The Red Telephone

Globelines Broadband/Innove Technical Support Hotline: (02) 7301357

Just called today for a follow up on our bill adjustment. I found out that bill adjustments takes two months to reflect (What? That’s messed up.). I noticed that they stopped sending session logs too. Currently, I’m trading off a little instability to bandwidth.

I wish that they have a plan where certain websites or IP address have higher bandwidth limits (some sort of white list). That would be awesome.

This entry was posted on Tuesday, July 17th, 2007 at 15.18 and is filed under Techitude. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

  • nashman

    alam mo naman yang mga punyetang service providers na yan, in their ads super high-tech kunwari sila…

    pero with simple things like bills correction, low tech sila.

  • http://blog.jploh.com jploh

    Yeah. It sucks that I have to be thankful that I still get rebates with Globelines. With PLDT, it’s all BS.

    If ever I turn out to be some rich-ass bastard, I’m going to start my own ISP and kick their evil monopolizing asses.

  • nashman

    duh, i’m sure it will take you two months to correct wrong bills :D

  • http://blog.jploh.com jploh

    Haha.

    I guess I can always blame my COMPRO1 professor.

  • JRC

    Im very disappointed with Globelines Broadband service, after our 2 years lock-in period expired, they didn’t bother to inform us via written letter or call that our 2 year contract expired and already charging us 1,781.25 just for a 384kbps data and voice plan. and they are already charging us with that amount for 2 months. Thats how professional their customer service is like nakaka asar!

    So i just visit their Business Center in Greenbelt to complain and to renew our broadband contract. I saw that they are offering a 1.0Mbps data/voice plan for only 1,295 so i requested to renew the contract and upgrade my current connection from 384kbps to 1.0Mbps and to my suprise when they told me that they can’t upgrade my speed because my area daw is a busy traffic area! WHAT!!!! why offer a 1.0Mbps plan if you are not even ready to offer such speed or even anticipated such broadband traffic! sabi ko tuloy may 2.0Mbps pa kayo eh 1.0Mbps nga hindi nyo na kayang i-offer sa akin.

    Hay naku… nakakadismaya!

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